After checking the availability of the products you ordered and for any variations in shipping costs, your order will be shipped as soon as possible. If there are any differences, we will contact you by phone, or email, to rectify any situations that may arise.
Return Policy: Please call (800) 451-6544 to obtain a RMA number, prior to returning any products. Please state invoice number, date of order and reason for return. All products must be returned in original cartons. Products damaged in transit must be reported to us immediately upon receipt and will be replaced with a like product. Return of any incorrect product shipments will be given full credit, provided we are notified within 7 days of receipt. Return of undamaged products are subject to a 20% re-stocking fee (minimum of $10) and shipping costs will not be refunded. No re-stocking fee will be applied if you order an alternate, or replacement product, or if the balance is used as a credit. Credit must be used within 30-days.
Low Price Guarantee
We offer a Low (total) Price Guarantee. If you find the identical product elsewhere, within 10 days of purchase, for a lower total price (product price plus shipping and handling fee), we will match the total price, or gladly refund the difference (sale or promotional prices not included). You are eligible for a price-match refund if your request meets the following conditions:
- Comparisons MUST include the product price - plus shipping & handling charges - when calculating the competitor's TOTAL PRICE (some distributors give a lower product price, but add on a handling charge).
- Our Low Price Guarantee applies only to retailers that have the identical product in stock and the product is priced accurately. Total price match requests must be submitted within ten (10) days from the date of purchase to WMS.
Please be aware that Wildlife Management Supplies only sells reputable product lines. We do not accept price match for sub-standard, remanufactured or counterfeit products. To request a total price match after purchase, simply fax your documentation to: "WMS Low Price Guarantee" at (231) 947-9440.